Metro-Tec

Pricing built for public facility operations.

Predictable monthly plans sized to your facility footprint. Every plan includes the full platform - pricing scales with the number of facilities and user groups you manage, not the features you can use.

Every plan starts with a 30-day guided trial. No credit card required.

Tier 1

For one facility with a focused user community.

$99 / month

Billed annually. Monthly billing available.

  • 1 facility
  • Up to 10 user groups
  • Up to 2 admin users
  • Up to 500 allocations / month
  • Full scheduling, billing, and reporting platform
Get Started
Most Popular

Tier 2

For departments managing several facilities and complex programs.

$169 / month

Billed annually. Monthly billing available.

Everything in Tier 1, plus:

  • Up to 3 facilities
  • Up to 30 user groups
  • Up to 5 admin users
  • Up to 2,000 allocations / month
  • Custom subdomain
  • Base rates with cost allocation pricing model
Get Started

Tier 3

For city-wide and district-wide operations.

$249 / month

Billed annually. Monthly billing available.

Everything in Tier 2, plus:

  • Up to 10 facilities
  • Up to 60 user groups
  • Unlimited admin users
  • Unlimited allocations
  • Priority support
  • Onboarding assistance
Get Started

Compare tiers

All features shown are included unless marked otherwise. Tier capacity differences are listed first.

Capacity

Facilities

Tier 1
1
Tier 2
Up to 3
Tier 3
Up to 10

User groups

Tier 1
Up to 10
Tier 2
Up to 30
Tier 3
Up to 60

Admin users

Tier 1
Up to 2
Tier 2
Up to 5
Tier 3
Unlimited

Allocations per month

Tier 1
Up to 500
Tier 2
Up to 2,000
Tier 3
Unlimited
Booking & Allocation

Recurring schedules

Tier 1
Tier 2
Tier 3

Multi-resource scheduling

Tier 1
Tier 2
Tier 3

Lane / sub-unit allocation

Tier 1
Tier 2
Tier 3

Conflict detection & override

Tier 1
Tier 2
Tier 3

Time-of-day rate variation

Tier 1
Tier 2
Tier 3
Pricing & Billing

Group-based rates

Tier 1
Tier 2
Tier 3

Facility-based rates

Tier 1
Tier 2
Tier 3

Base rates with cost allocation

Tier 1
-
Tier 2
Tier 3

Invoice generation

Tier 1
Tier 2
Tier 3

Custom invoice branding

Tier 1
Tier 2
Tier 3
Reporting & Analytics

Hours and usage by group

Tier 1
Tier 2
Tier 3

Hours and usage by facility

Tier 1
Tier 2
Tier 3

Forecasted spend by group

Tier 1
Tier 2
Tier 3

Historical spend & utilization

Tier 1
Tier 2
Tier 3

Custom date-range reporting

Tier 1
Tier 2
Tier 3

Row-level CSV export

Tier 1
Tier 2
Tier 3
Communication & Transparency

Email notifications

Tier 1
Tier 2
Tier 3

In-app notifications

Tier 1
Tier 2
Tier 3

Audit logs

Tier 1
Tier 2
Tier 3

Calendar export (iCal)

Tier 1
Tier 2
Tier 3

User-facing booking portal

Tier 1
Tier 2
Tier 3
Branding & Access

Custom logo & color theme

Tier 1
Tier 2
Tier 3

Custom subdomain

Tier 1
-
Tier 2
Tier 3

Role-based access control

Tier 1
Tier 2
Tier 3

PWA / mobile install

Tier 1
Tier 2
Tier 3
Data & Support

Daily automated backups

Tier 1
Tier 2
Tier 3

Data export (CSV / JSON)

Tier 1
Tier 2
Tier 3

Standard email support

Tier 1
Tier 2
Tier 3

Priority support

Tier 1
-
Tier 2
-
Tier 3

Onboarding assistance

Tier 1
-
Tier 2
-
Tier 3

Running multiple departments?

Larger cities often run separate instances for different departments - Parks & Recreation, Aquatics, Civic Centers, School District facilities - each with their own user groups, billing relationships, and administrators.

Each instance is sized to its own tier. Additional instances receive a 15% discount on their listed tier price.

Example: A Tier 2 instance plus a second Tier 2 instance is $169 + $144/month. (15% off the second instance.)

Larger operation?

For deployments with more than 10 facilities, 60+ user groups per instance, district-wide rollouts, or specific requirements like SSO, custom integrations, or bespoke reporting - we'll scope a plan that fits.

What you get back.

Reclaim staff hours

Customers replacing spreadsheet workflows typically save 8–15 hours of admin time per facility per week - time that goes back into programming, member service, and operational priorities.

Capture more usage

Faster response on allocation requests and clearer visibility into open time means more of your facility's capacity gets booked. Even small utilization gains often cover the subscription many times over.

Cleaner reconciliation

Auto-generated invoices, audit-ready records, and finance-friendly exports reduce billing disputes and shorten the close cycle for finance teams.

Want a tailored estimate for your facility? Contact us and we'll model it with your numbers.

Pricing questions

Are there setup or onboarding fees?
Onboarding is included with the Tier 3 plan. For Tier 1 and Tier 2, optional onboarding packages are quoted based on your configuration - typical engagements run $2,500–$5,000 and include resource setup, allocation templates, admin training, and go-live support. Many customers self-onboard using our admin guide.
What happens if we exceed our plan's allocation limit?
Allocation limits are soft guidelines, not hard cutoffs - your scheduling won't break. If you consistently exceed your tier, we'll reach out about moving to the next plan. No surprise overage fees.
Can we change plans later?
Yes. Upgrade or downgrade at any time - changes prorate on your next billing cycle.
How does the multi-instance discount work?
Each instance is priced based on its own tier, with a 15% discount applied to the listed price of each additional instance. The discount applies for as long as you maintain multiple active instances. Mix-and-match across tiers is supported - for example, a Tier 3 Parks & Rec instance plus a Tier 1 Civic Center instance.
Do you offer discounts for annual prepayment, multi-year contracts, or non-profits?
Annual billing is built into the listed prices. Multi-year, multi-site, and qualified non-profit discounts are available - contact us for a quote.
How does the 30-day guided trial work?
Every plan starts with a 30-day trial that includes a kickoff configuration session. We help set up your first facility, user groups, and pricing rules so you can evaluate the platform with real data - not a sandbox. No credit card is required to start, and there's no obligation at the end of the trial.
What happens at the end of the 30-day trial?
At the end of the trial, you choose whether to continue on the plan that fits your facility. If you continue, your configured data and schedules carry over - there's no rebuild. If you don't continue, we provide a full export of any data you've created during the trial.
How is data handled if we leave?
You retain full ownership of your data at all times. Full CSV and JSON exports are available from the admin panel. On cancellation, we provide a final snapshot of your data and retain backups for 90 days before deletion.

Not sure which tier fits?

Tell us about your facility and we'll recommend the right configuration. Or start a 30-day guided trial - no credit card required.

Or email us at [email protected]